AcuBase Pro is a Good, Albeit Expensive Practice Management Software
September 26, 2018

AcuBase Pro is a Good, Albeit Expensive Practice Management Software

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with AcuBase Pro

We use AcuBase Pro as our customer database software as well as for generating super-bills and CMS 1500 forms. As part of its functionality I also use it to look up CPT codes when filling out documents. We do not really use it for much else, although it does have inventory support and other functions available.
  • Easy customer management
  • Super Bills are clean and very professional looking
  • CMS 1500 forms are accurately created
  • I would like to be able to purchase the software outright, rather than paying for a yearly license
  • I would like more direct customer support, like a phone number or chat support.
  • I would like the ability to run some different types of reports in addition to those that are available
  • The ability to generate CMS 1500
  • Simple customer database maintenence
  • Professional looking documents
AcuBase was in place when I purchased my business. I have not looked for other softwares because of the work involved in migrating all of the data into a new software. I have only generally searched for comparable products but I have not demo'd or used any other products.
It is well suited for our single-practitioner acupuncture office. I imagine it would work well for a larger office as well. I think it is a fine software, I just wish that you could purchase it outright rather than having to pay for a yearly license. It is not very cost effective.