Overall Satisfaction with ADP SmartCompliance
We have centralized payroll for three groups, hourly, salaried and pensioners. Similarly, payroll taxes are managed by my office. We have multiple companies doing business in a lot of states. Utilizing SmartCompliance frees up our staff with regards to tax filings and researching tax issues. Our payroll process includes a deep dive with regards to taxes with each periodic process. Doing so helps us validate issues in advance of quarter-end.
- Ease of tax profile setup.
- Access to tax records.
- Quarterly balancing process.
- Responsive account management.
- Be more proactive when files reject. I've been repeatedly notified by a tax authority only to find out about the issue as a response to an notice upload.
- Faster access to quarter-end file updates.
- Reduction of a full time employee devoted to taxes.
- Periodic processing minimizes our risk of quarter-end out of balance findings.
- The resources at The Bridge saves us time in investigating pressing issues.
- SAP SuccessFactors