ADP SmartCompliance is currently being used to upload income tax notices, change tax rates, and resolve tax issues. We use it to download our Statement of Deposit reports. It alerts us as well to any possible tax issues, such as missing tax IDs. It provides tax profiles that detail what responsibilities we have versus what ADP takes care of for us.
We are also using it to utilize the set up of the Wisely debit cards. SmartCompliance, once a card is set up, will alert us if there is a potential problem with the ACH, and we are able to go in and correct the issue so that there is no delay in the employee's pay.