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Overall Satisfaction with ADP SmartCompliance
ADP SmartCompliance is currently being used to upload income tax notices, change tax rates, and resolve tax issues. We use it to download our Statement of Deposit reports. It alerts us as well to any possible tax issues, such as missing tax IDs. It provides tax profiles that detail what responsibilities we have versus what ADP takes care of for us.
We are also using it to utilize the set up of the Wisely debit cards. SmartCompliance, once a card is set up, will alert us if there is a potential problem with the ACH, and we are able to go in and correct the issue so that there is no delay in the employee's pay.
We are also using it to utilize the set up of the Wisely debit cards. SmartCompliance, once a card is set up, will alert us if there is a potential problem with the ACH, and we are able to go in and correct the issue so that there is no delay in the employee's pay.
Pros
- SmartCompliance is very good at sending email alerts to let us know of new releases or maintenance downtimes.
Cons
- I would like to see a little more help boxes on the set up steps for new tax profiles.
- Uploading agency notices is extremely easy.
- I also like that the tax records go back several years versus having to search in the reports archives to find them.
- SmartCompliance has given us the ability to control tax notices where we previously had no control and things fell through the cracks. Notices are in one place and easily tracked.
- None
Using ADP SmartCompliance
2 - The CFO and the HR manager are currently using SmartCompliance.
2 - The CFO and HR manager.
- Tax Notices.
- Tax Rate Changes.
- Wisely debit card set-ups.
- For employment verification.
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