ADP SmartCompliance has our back
Janett Stout | TrustRadius Reviewer
August 09, 2019

ADP SmartCompliance has our back

Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Employment Tax
  • Wisely by ADP

Overall Satisfaction with ADP SmartCompliance

ADP SmartCompliance is currently being used to upload income tax notices, change tax rates, and resolve tax issues. We use it to download our Statement of Deposit reports. It alerts us as well to any possible tax issues, such as missing tax IDs. It provides tax profiles that detail what responsibilities we have versus what ADP takes care of for us.
We are also using it to utilize the set up of the Wisely debit cards. SmartCompliance, once a card is set up, will alert us if there is a potential problem with the ACH, and we are able to go in and correct the issue so that there is no delay in the employee's pay.
  • SmartCompliance is very good at sending email alerts to let us know of new releases or maintenance downtimes.
  • I would like to see a little more help boxes on the set up steps for new tax profiles.
  • Uploading agency notices is extremely easy.
  • I also like that the tax records go back several years versus having to search in the reports archives to find them.
  • SmartCompliance has given us the ability to control tax notices where we previously had no control and things fell through the cracks. Notices are in one place and easily tracked.
I feel that SmartCompliance is a wonderful means to maintain the control of tax notices and the status on them. This offers a much better organization of these notices rather than searching through emails. I also appreciate the ease of setting up the Wisely cards and the ordering of new ones as needed.

ADP SmartCompliance Feature Ratings

Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

Using ADP SmartCompliance

2 - The CFO and the HR manager are currently using SmartCompliance.
2 - The CFO and HR manager.
  • Tax Notices.
  • Tax Rate Changes.
  • Wisely debit card set-ups.
  • For employment verification.
Rated for the ease of using SmartCompliance and the communication received.