It is smart to use ADP to stay in compliance.
Updated December 19, 2024
It is smart to use ADP to stay in compliance.
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Employment Tax
- Tax Credits
Overall Satisfaction with ADP SmartCompliance
We used ADP SmartCompliance for our payroll taxes. By using SmartCompliance we didn't have to use the time it takes to pay taxes and fill our paperwork. They do all of the work for us. We used this approach because it decreased errors in pay and filing our payroll taxes. They also processed our W2s and sent them out to our employees.
Pros
- They provide an account manager to answer any questions or help you resolve any issues you may have.
- They resolve any issues you may have with the IRS or state tax agencies.
- They have a variety of reports that helps in balancing your taxes.
- They provide webinars and seminars to help you get familiar in using the product.
- I like that they create our W2s as well which saves on postage, paper and envelopes.
Cons
- When implementing the product, I think the training can be better.
- I think the account managers should check in with you more often even though you have no issues or you been using the product for a long time.
- More help in navigating the site not just by attending seminars but actually having one-on-one instructions.
- It has really reduced my workload.
- It has reduced our risk of having errors when reporting taxes.
- It has saved me a lot of time in preparing tax forms each quarter and annually.
- It has helped save time and expense when doing W2s
We used Kronos Workforce Central
It helped that they worked with our payroll software Kronos to be able to create the files that need to be uploaded to ADP SmartCompliance so our taxes are paid timely.
Having access to legislative changes and regulatory changes helps to keep you in compliance so you're doing things correctly and you don't end up being charged to penalties. Also having experts in different areas of compliance helps when you need answers to any questions you may have or help to resolve any problems you may have.
Anytime you use some kind of payroll software it makes it convenient and helpful to be able to access any data that you would need all in the same place. It makes it more cohesive when using the software.
ADP provided the resources that we needed to be in compliance with paying and filing our taxes and providing W2s to our employees in a timely manner. We are no longer using UKG workforce Central because it phased out but we are currently using a different software which doesn't give us the control we need to know whether we are in compliance and the timeline of when our taxes are being paid.
Do you think ADP SmartCompliance delivers good value for the price?
Yes
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
Yes
Did implementation of ADP SmartCompliance go as expected?
I wasn't involved with the implementation phase
Would you buy ADP SmartCompliance again?
Yes
Not sure
They have been helpful in keeping us in the know about any new developments when it comes to governmental regulations by regularly sending emails to me.
Comments
Please log in to join the conversation