Ready, Set, Roadmap
March 24, 2020

Ready, Set, Roadmap

Rob Harol | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with airfocus

Initially, I stumbled upon airfocus as part of a product team evaluation of a number of different tools designed to make product prioritization and roadmapping a bit easier for our department. We evaluated a number of different SaaS options before settling on airfocus as one of several tools we would use to encourage collaboration not only among the product team but to help better communicate priorities with stakeholders within the company.
  • Product prioritization was made simple by compiling stakeholder input on projects to determine the proper order to execute differing projects. Priority poker-like features are a huge timesaver.
  • Creating roadmaps could not be easier in airfocus. Creating new projects is intuitive and you can customize settings that allow you to automatically add projects to the overall roadmap. There are a number of choices for the roadmap templates also which is nice depending on individual product managers' needs and expertise.
  • Perhaps the most useful feature(s) of airfocus are the collaboration tools. The ability to build out product roadmaps with the entire team's input saves countless hours of in-person prioritization meetings and has made refinement meetings with engineering team go much more smoothly.
  • Sharing of finished products (e.g., road maps) via downloading or PDF docs could be a bit less high touch than they currently are. The product works best when all stakeholders have a seat but not all stakeholders (i.e. non-product team members) like to work that way, exporting options for them could be better.
  • Customization (look & feel) options are pretty limited.
  • JIRA integration only works for JIRA in the cloud customers.
  • With only about a year of use, it is hard to measure the longterm ROI but it has led to significant savings in time spent organizing work products such as product roadmaps.
Airfocus offered the best mix of intuitive features for the price. It was not only important to find a product that stayed with the department's budget, but it was also important that the solution was usable from day one (i.e. did not require extensive training to use). Some of the competing products offered some nice to have bells and whistles but the complexity of using them was ultimately not worth the added time or cost.
They answered every single question we had in a timely fashion and furthermore, they went out of their way to make sure we had all the time we needed to fully evaluate the product. I think the fact that they truly valued customer feedback to improve the product made them feel more like a partner then just an off-the-shelf solution.

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Airfocus is as well suited for large product teams that have several members working on the same product line as it is for a product team of one. For large teams, the collaboration tools that come in the out-of-the-box solution act as a huge timesaver. Frankly speaking, it will help eliminate a lot of resource-intensive face-to-face meetings. For individual managers, the visualization tools can really help organize disparate ideas into a cohesive product roadmap.

One flaw of airfocus is that it fails to live up to its ultimate utility because–like many SaaS products–it is dependent on the entire team, to include all stakeholders, to buy into the solution if it is to be a true one-stop solution for product roadmapping. However, there is no denying it greatly helps in getting teams a little bit closer to the goal of effective collaboration.