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AlienVault USM: A quality SIEM available in Quebec!
November 15, 2016

AlienVault USM: A quality SIEM available in Quebec!

Marco Estrela, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Overall Satisfaction with AlienVault Unified Security Management

We have been an MSSP for the province of Quebec for over two years now. SIEMs are just now becoming a topic of conversation in our region. We decided to distribute AlienVault's Unified Security Management solution for several reasons, the main ones being that it's a solution that offers more out of the box than others and for a more reasonable price.
  • More services out of the box (vulnerabilities, IDS, logs, asset inventory, FIM and more)
  • Reasonable pricing structure.
  • OTX is a great source of up to date threat intelligence.
  • Reports' look and design could use some work.
  • A testing period prior to a version release to ensure the AV community can test before updating its customers would be beneficial.
  • Technical support knowledge level can be hit or miss.
We selected AlienVault Unified Security Management for several reasons the main one being that the solution offers more services out of the box than its competitors (vulnerability scanning, IDS, logs, asset inventory, FIM, HIDS, etc.) We also like the reasonable price structure of the MSSP program. In our region, price is the number one point of contention.
AlienVault Unified Security Management is well suited for medium to large companies who are conscious about their level of information security but don't necessarily have the budget to hire qualified personnel. In these cases, the MSSP program is an excellent alternative for them. AlienVault Unified Security Management is less suited for very large organizations who are not as inclined to lean towards a product derived from the open source world.