AlienVault USM from the perspective of a non-security IT department
April 25, 2019

AlienVault USM from the perspective of a non-security IT department

Tim Valus | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

AlienVault USM is being used by the IT department for its vulnerability scanning, intrusion detection, and event correlation. It's a fairly new product for us and we're still getting acclimated to it but so far it's been very useful in giving us greater visibility into our environment.
  • Vulnerability assessment is very good. Especially with the software on servers and workstations.
  • Event correlation has helped tremendously by centralizing all the data into one feed that we can filter easily.
  • Support, training, and implementation were top notch. Very helpful people who answered questions clearly and concisely.
  • For a company that is on the smaller side as far as the number of employees and computer systems, the storage available in our tier could get eaten up quite quickly. It wasn't that easy for us to know where to go from a storage tier startup standpoint.
Both were very competent products with a feature set that pretty much fit the criteria that we were looking for. The biggest reason for choosing AlienVault USM over other products came down to two main items; cost and included training and implementation services. I don't think you could go wrong with either one though.
AlienVault USM is very well suited for a small to medium-sized business who may have 20+ servers and 50-75+ workstations in use but who may not have a dedicated security person/team, or the security tools that are becoming more and more needed in businesses of almost all sizes these days. There is also an MSP version of AlienVault USM, so even smaller companies could leverage the product through one and still get all the intelligence without the need for a person or department to operate the software.