Top notch vendor with world class support
July 22, 2020
Top notch vendor with world class support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with AppRiver
We use AppRiver as our Office 365 supplier. This service includes the full Office suite, email services, Sharepoint, Microsoft Teams, Visio, and everything else O365 has to offer. With the explosion in remote work, we were even able to add on the conferencing option to our Microsoft Teams deployment to give our remote users a dedicated conference line. These services are being used company-wide. They even offer additional email security protection on top of the Microsoft filtering giving us additional controls and safety.
- Top notch customer support.
- User friendly customer portal.
- Non-pushy sales tactics.
- Expert product knowledge.
- Deployment through their customer portal is quick and easy.
- Everything can be managed in a single place.
- There are no negatives I have about AppRiver.
At the time, 5 years ago, we switched from Intermedia to Appriver based on price and portal features. AppRiver had better pricing, did support themselves, and integrated Office 365 into their own customer portal for easy management. They were the only ones at the time. I cannot speak on how Intermedia is now, but I am so happy with Appriver, I would never recommend the switch.