Pick Apricot!
August 11, 2020

Pick Apricot!

Cyndi Pettit | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

Currently, we use it as our client service tracking system. It is used across the whole organization at three locations. Provides client demographic information, completed services and reporting.
  • Customization. I am able to track everything I need.
  • Ease of Use. It was not difficult to train my users.
  • Technical Support. The team is wonderful. I love the instant messaging feature.
  • Lack of customization building reports. There are features I would like more control over.
  • Reporting. This is the only feature that I have been disappointing to me. I expected having access to more advanced filtering. For instance, taking the result from one section of the report and assigning that result as a filter in another section of the same report.
  • Printing reports. I expected additional functionality that would allow me to determine page breaks, exactly which sections I want to appear on each page, ability to completely customize the section headers, set system report defaults, etc...
  • All positive.
  • We are finally able to accurately track our services and report on that data. Strategic Planning has data behind it.
  • We have three locations and all of us can access the same database. This creates more efficiency, data accuracy, and speeds up processing time.
We have been awarded several grants that require detailed data reporting. The time we save is incredible.
I believe we will be awarded more grants based on the data we can provide.
Well suited for Service Agencies, Client and Service tracking, and also donor and volunteer tracking.
If you need special report themes/functionality for board meetings/community outreach, Apricot Core will not meet all of your needs.