Ascentis HR Review by an HR Specialist
March 21, 2018

Ascentis HR Review by an HR Specialist

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

Our HR department houses and uses Ascentis HR every day. In a way, this is used across the board in our company due to the use of ESS (Employee Self Service) which links employee info to Ascentis HR. Allows us to track all employee personal information, job history, payment history, benefit enrollments, notes, attachments, acknowledgments, employee relations documents, etc. The capabilities of Ascentis HR are great!

Pros

  • Employee Self Service is a great tool to post and receive communication, updates, document links, etc. out to employees. It also connects directly to the HRIS system keep information all in one place.
  • Open Enrollment feature and carrier connect; allows employees to enroll in their benefits creating a paperless process. Once the enrollment sections are approved by the Ascentis Administrators (HR) the information rolls over directly to the carriers with the carrier connect process. It's absolutely seamless and efficient.
  • The opportunities for other Modules that connect to the HRIS - recruiting/onboarding, payroll, and Timekeeper - definitely a plus!

Cons

  • Email capabilities directly from ESS - whether this is messages, memos, forms, documentation - the ability to keep this information all in the system and track any communication would be helpful as opposed to having to upload everything.
  • Animation on ESS widgets. Rotating pictures, information, and videos! Can add an enhanced view for companies.
  • HRIS - being able to upload multiple documents from drives/files to the HRIS all at once. Currently, you can only do 1 item at a time.
  • It has helped with our HR "People" efficiencies, benefits "environment" and emergency contact tracking for our business continuity plan.
I was not involved in this process.
10 - Implementation, Service and Support are wonderful, communities and the ongoing webinars have some great insight and training. It's helpful that there are several tools are at fingertips for help and information.
When we launched our first open enrollment there were a lot of plan updates and documents we needed to get into the system and make available for employees. While we accessed several guides to help walk us through this, support was there (within minutes of when we called) to help answer our questions and get us up in running!
The implementation team was phenomenal. ongoing support, webinars, and training are great. The system itself is user-friendly. All together I think the program is successful with room for enhancements to add capabilities and uses.

Ascentis (discontinued) Feature Ratings

7.4
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
5
7.0
Pay calculation
7
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.5
View and generate pay and benefit information
9
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
5.0
Tracking of all physical assets
5
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
1.0
Performance plans
1
Performance improvement plans
1
Review status tracking
1
Review reminders
1
Multiple review frequency
1
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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