The Best Automation Tool
April 04, 2019

The Best Automation Tool

Birla VM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automation Anywhere

We are a leading System Integrator for RPA and AI related products, We have been using the top three RPA tools, and we found Automation Anywhere to be more cost-effective and simple to implement for our customers. We have successfully transformed a couple of boring repetitive tasks using Automation Anywhere, which include order management, data comparisons from various sources, etc.
  • Simple: It allows users to configure their workflows, even people with no programming knowledge can automate a simple business process.
  • Drag and Drop commands, which help to navigate the tool seamlessly.
  • Easy recording options are available, which enable us to capture the required business problems.
  • It would be good if Automation Anywhere could include flow charts of processes, like competitors.
  • Installation and troubleshooting should be more simplified.
  • The user interface needs more stability and mode screen options.
  • In general for our customers who had structured high volume data, they've always had a high ROI, even from their first year.
  • We automated a few HR processes for our clients, who had a lot of handwritten and unstructured data, which was tough to automate, and the expected data quality and business benefits are low.
  • Automation Anywhere's accuracy for OCR related business process transformations is not up to customer expectations.
Comparing other vendors, we recommend Automation Anywhere for its seamless support and enhancement options. The BOT university's simple training interface helps in self-learning for the end users.
Automation Anywhere has a robust interface, and it can accommodate any repetitive business processes across various industries. We have enjoyed benefits in the supply chain management space across order management, inventory management, order comparison, and delivery tracking.
It's well-suited for high volume repetitive tasks, but is not suited for low volume and unstructured data.