Just another quick review from an MSP perspective
February 07, 2022

Just another quick review from an MSP perspective

Michael McCleary | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Auvik

We are an MSP, so we use Auvik across our customers. Auvik helps us with network mapping and fault finding.
  • Network mapping, allows us to see what connects to what, down to the switch port an end device is plugged into.
  • Tunneling, Remote CLI, Remote Web Gui. Don't need to login into the environment to access a device
  • Statistics on Device up/down time and record.
  • Newly discovered devices have to automatically be managed. (not good when we have a contract to monitor only switching)
  • Deleting discovered devices after X days offline would be better if these could be achieved.
  • learning curve. Very hard for new users to find their way around without completing several hours of training.
  • Device down alerts.
  • Remote connectivity to manage the device.
  • Network diagram
  • Less onsite visits needed for network issues
  • quick diagnoses of issues (is it one device or a whole site)
  • Quicker access to the devices management, no need to vpn into a site
Auvik is like PRTG, but with a lot more features and data.

Do you think Auvik delivers good value for the price?


Are you happy with Auvik's feature set?


Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?


Would you buy Auvik again?


A prime example is having an access point go down that needs a scissor lift to reach. With Auvik you can quickly track down the switch port said AP is plugged into and reboot it without needing to go to the ceiling to check the number. Finding Network loops, Auvik maps these to easily locate. Visual Map of the environment's network layout. Great for new customers.

Auvik Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Packet capture analysis
Not Rated
Network mapping
Customizable reports
Not Rated
Wireless infrastructure monitoring
Hardware health monitoring