Our use of AXOMO
September 11, 2023

Our use of AXOMO

Brian Russell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional Plan

Overall Satisfaction with AXOMO

We use Axomo as a perk for an our firm. It allows our advisors and employees to offer personalized items to our clients. If a case doesn't go quite right, or we just want to say thank you, we can send out a little thank you. The amount of items that we are able to choose, gives us a wonderful array of gifts we can give to clients, or use personally.

Pros

  • Large variety of items to choose from
  • Quality items
  • Custom logos

Cons

  • continued communication after setup
  • Ideas on how to encourage staff usage
  • Online use
  • Large catalog
  • sperate billing
  • Negative: encouraging people to use it
  • Hard to find time to add items.

Do you think AXOMO delivers good value for the price?

Not sure

Are you happy with AXOMO's feature set?

Yes

Did AXOMO live up to sales and marketing promises?

Yes

Did implementation of AXOMO go as expected?

Yes

Would you buy AXOMO again?

No

We have used it for onboarding situation with new clients. They like the new swag. I don't think it can be used well if we have large client events and we need to buy big amounts of a product. The price point may not be there and it may be more expensive for higher end items.

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