GREAT for cloud and certain environments but lacks a bit in options
February 26, 2020

GREAT for cloud and certain environments but lacks a bit in options

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Azure Active Directory

Utilized for very basic management of users, workstations and security access groups within our domain which covers the whole organization. It helps being a single point of administration. Luckily we are 100% Windows devices.
  • Adding/copying users.
  • Group management.
  • Updating profiles can be cumbersome occasionally.
  • With our environment, sync issues occur sometimes.
  • Best ROI stat I can provide for Azure AD (without hard $) is TIME SAVINGS from less authentication issues (compared to Windows AD formerly). Hours saved every week from NOT having to assist end users with passwords and login issues.
  • TIME SAVINGS from not having to deal with as many compliance requirements too.
We use a combination of Azure AD, Windows AD (traditional v6) and Okta. Azure is definitely easier to navigate around to perform administrative tasks compared to the traditional Windows AD that runs on our on-prem DC. It's likely only a matter of time until Windows AD is completely extinct and all domain services type programs like it are replaced by cloud-based versions or more flexible versions. In my mind Azure is more convenient but doesn't have as many of the bells and whistles as traditional AD. Azure just needs to grow out its admin options and work on its policy administration.
I am giving this a 5 (middle of scale - neither great nor terrible) as it's N/A for me as I've never had to open a support ticket related to Azure Active Directory. Never had an issue or outage that required a ticket. In general of MS support system and KB, I will say that in general they are not great (maybe a 6 or 7 out of 10).

Do you think Microsoft Entra ID delivers good value for the price?

No

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Entra ID go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Entra ID again?

Yes

Well suited authentication-wise for sign-in scenarios such as when users at my organization need their password manually updated. Well suited for availability and since cloud, always can access (opposed to on-prem). Well suited for Office 365 and SharePoint or anything else bundled with MS. Well suited for org with lots of remote users or travelers who can benefit from the SSO.

Less suited for Apple folks but we are 100% Windows 10 environment. It's expensive. Group policies don't always work like they should, I've noticed.

Microsoft Entra ID Feature Ratings

ID-Management Access Control
8
ID Management Single-Sign On (SSO)
7
Multi-Factor Authentication
7
Password Management
7
Account Provisioning and De-provisioning
6