Decent Timekeeping/Billing System for Small Companies
Anonymous | TrustRadius Reviewer
March 06, 2015

Decent Timekeeping/Billing System for Small Companies

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

2012

Modules Used

  • Timekeeping
  • Consultant
  • Reports
  • Billing
  • Employee
  • Matter

Overall Satisfaction with BillQuick

We use the system across the organization; employee profiles, contractor profiles, matter management, timekeeping, invoicing, reporting. Occasionally BillQuick has some quirks - billable items don't make it to the invoice, billed items disappear from the system, when creating new projects it will amend the new project with information from the cloned project. Many timekeepers report that when they put their time in, frequently BillQuick fails to save their time entries.
  • Intuitive
  • Flexible
  • Ability to BIll in LEDES format
  • Better flexibility to bill units in Billing Review Screen
  • Troubleshoot why some billable items don't make it to invoice
  • Troubleshoot why some historical billing disappears
  • Better flexibility in formatting reports
  • Extra options in Matter Change module that are conducive to fields on the Matter screen
  • Quick ability to create new projects with similar structure using cloning option
  • Ability to move time directly from timesheet module to billing
  • Billing Review feature could use some improvement - ie doc review billing
  • Shorthand module is helpful for defaulting common memo lingo
Previously we used Timeslips. We selected BillQuick because of it's ability to house employee, contractor, matter and client information along with corresponding documentation. Additionally, it's ability to convert time directly to billing was a large proponent for why we selected this system. However, we do not use BillQuick's compatible accounting system as we were working with Quickbooks at the time which was satisfactory for our needs - unfortunately it was cumbersome to feed billing data to Quickbooks, after which time we were purchased by another company and had to send them separate reports for loading our billing to their accounting system. We are currently evaluating other timekeeping/billing systems to convert to as BillQuick is no longer scaleable enough to keep up with our volume and our client's ever changing billing requirements.
We bill both hourly time entries and doc review (either on per doc or hourly unit basis). BillQuick has accommodated this billing requirement. However, on a per doc unit billing, we have to manually manipulate the pricing and the verbiage to the memo which can lend itself to human error.

Using BillQuick

Administrators use for creating user profiles, finance uses for client/matter management and billing; contractors and billable employees use it for timekeeping
4 - Using the full application and having exposure to the matter, employee and contractor modules and being able to run reports is a primary criteria for having access and ability to troubleshoot the BillQuick system
  • Timkeeping
  • Billing
  • User Profile Management
  • Reports
  • Keeping record of non billable items for utilization purposes
  • Attaching documents to pass through vendor costs
  • Creating reminders for users when they log in
  • Shorthand module for streamlining time entry memos
We currently are seeking a more robust system without consequential billing flaws. We may not find a system better or more economical than BillQuick but at this time we are in review.