A Good Investment
April 23, 2021
A Good Investment
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
Birdeye is currently being used by our marketing & operations team. BirdEye reviews are a great way to understand our customers reactions through their feedback and reviews. We can now monitor & respond to reviews across all the platforms such as Google & Facebook via Birdeye now. We are leveraging this platform to also automate campaigns to get customers' feedback through their reviews.
- Customer Feedback Monitoring
- Easy to Use
- Great Customer Support Services
- Not really anything till now
- Online review monitoring
- Building trust value by replying to their feedback
- Working on the negative feedback from our customers
- Google seller ratings
- Increased Brand Value
- Helps in Building Customer trust
- Help us to work on shortcomings
- Increased Google ads trust through seller ratings
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
I wasn't involved with the implementation phase
Would you buy Birdeye again?
Yes
Using Birdeye
9 -
- Marketing
- Operations
- Customer management