1. Home
  2. Knowledge Management Systems
  3. Bloomfire Reviews
  4. User Review of Bloomfire
Bloomfire in AI
March 11, 2021

Bloomfire in AI

Kylen Bailey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

Bloomfire is being used as a knowledge-sharing platform internally at Olive. We primarily use the platform for anyone in the company to post about a topic which might be a stress point across various departments. For example - an infrastructure engineer might make a post on how to set up a technical requirement for a new customer which we have not done before in order to make that setup reusable for other customers as they are likely to appear again.
  • Search capability - It is very easy to look up what you are thinking about/trying to figure out in Bloomfire. You can search something with however you want to word it and you will likely find the most relevant post quickly.
  • Interaction with coworkers - Looking up articles from a colleague is extremely easily done. You can look up someone you know is an expert on some realm within your organization and scroll through their posts.
  • Navigation - Scrolling through posts to find information is very user-friendly.
  • Customization - Our organization was able to call the site "Atlas", where we customized the visual appeal and links to various areas of interest relevant to our organization.
  • Integrations - If this could integrate better with project management platforms, we could probably find previous findings more easily, rather than having to write a blog post every time.
  • We've reduced our time to resolve issues with the documentation capabilities of Bloomfire, resulting in faster invoices.

Do you think Bloomfire delivers good value for the price?

Not sure

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomfire go as expected?

Yes

Would you buy Bloomfire again?

Yes

Bloomfire is the first and only application we have used to be our internal knowledge base/search engine for blog posts and informational ideas. We use Google Drive for document collaboration but searching for specific information in Google Drive can be very burdensome and by extracting overall ideas from those docs and putting them into Bloomfire, we can knowledge share very easily.
Bloomfire is extremely useful for building a knowledge-sharing database for internal use only. It provides a platform for ALL employees across the organization to post ANY information relevant to them and their teammates. When someone in your organization is looking for information that isn't in their "wheelhouse", they can use Bloomfire to research that information they're seeking much more easily than having to go reach out to random people across the organization.