Really good tool - integrations could be better
August 17, 2018

Really good tool - integrations could be better

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Events

Used across the whole organization. We use it for all our conference calls - both including web sharing and pure phone only - as well as for events/webinars. We are a non-profit industry organization, so we have about 60+ people on each of the conference calls, and a couple of hundred people on the events.
  • Good video support. (I like using video on the conference calls as well as on the webinars - makes it more personal)
  • Good recording options (Straightforward to record the calls/events - and to control access)
  • Integration into conference rooms (nice to be able to connect to the conference room tv/audio systems)
  • Room systems could be a lot better. Too many problems (too many times we have had problems connecting to the room systems and had to switch to regular calls).
  • Calendar system could be better. Would like to be able to get responses to my email.
  • Better conference calls
Comparable. Video support is better.
Great for conference calls and webinars. Taking a point off for the cons (room conference and calendar integration). Also, would be nice to be able to integrate reports into Salesforce.

BlueJeans Events (discontinued) Feature Ratings

Audience polling
10
Q&A
10
High quality audio
10
Mobile support
8
Participant roles & permissions
7
Confidential attendee list
10
Calendar integration
6
Record meetings / events
9
Slideshows
Not Rated

Using BlueJeans Events

Calendar integration (Outlook and Google) could better. Scheduling could be easier (currently, I just copy/paste into Outlook invites) Also, would be good to have better Salesforce integration - to import attendance reports into Salesforce...