Review by a user
September 03, 2018

Review by a user

Dave Coccia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is widely used on our campus. We've been using BlueJeans for a number of years. There is really no one department that uses it more than others. BlueJeans is a great tool that's not difficult to use and it works well for our users. I have participated in a number of conferences that worked well and that were easy to manage.

Pros

  • Multiple participants
  • Easy to share a screen
  • Easy to mange users within any conference.

Cons

  • Audio clarity
  • Not chew up so much bandwidth to allow for clearer calls
  • Notify specific users if their connection is causing a problem (currently, an admin would have to go into an admin page to get that info)
  • I'm not in a position to comment on ROI
  • The face to face part of BlueJeans is excellent as we have several remote campuses within the US and one in Canada. It's great to see the folks on the other side
  • The meeting can be very productive as it's easy to share materials for discussion
We have used Skype, Zoom, Teams, Ovoo and others. All products of this type have their limitations. Basic users don't normally see the difference or if their own personal experience is good with one or another, they will use it. We do use BlueJeans a lot with hardware based codecs and it works pretty well that way too
I have no trouble with it and once folks have been authorized to use, we don't get a lot of complaints. Any given meeting could have an issue for any number of reasons. We investigate (if we're told there was a problem) We can usually figure out what's happening fairly quickly.
BlueJeans is well suited for virtually every application that we use it for on our campus. We have it in small conference rooms, boardrooms and at everyone's desk. I have personally used it directly from my laptop when 'out and about' on campus. It's great to have the flexibility of varying hardware uses. I can sign in on a classroom PC, my own laptop or my smartphone.

BlueJeans Meetings (discontinued) Feature Ratings

8.0
High quality audio
9
High quality video
8
Low bandwidth requirements
6
Mobile support
9
10.0
Desktop sharing
10
Whiteboards
10
9.0
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
9
10.0
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
9.7
User authentication
9
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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