Best Communications Tool Available
January 25, 2019

Best Communications Tool Available

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is the only application we use for all of our audio/video conference calls. The entire organization uses BlueJeans. BlueJeans enhances all of our client communications and makes sharing information across multiple departments/countries/timezones seamless. We particularly use screen sharing to discuss documents which are too sensitive to send via email. The confidentiality of BlueJeans is key.
  • Screen sharing is a key component of the app and is why we continue to use it vs. other "free" services like google chat.
  • Country dial in lists are extensive and they provide an alternative when dealing with team members who do not have access to an ideal internet connection.
  • The app is particularly useful and makes it very simple to dial in.
  • I don't have any particular improvements I can suggest for the service.
  • BlueJeans allows our team to have face-to-face meetings, reduces our overall travel costs, and provides for productive environments at a very competitive rate.
BlueJeans is very simple to use and we find that our clients and guests have no difficulty whatsoever when first joining a call, which sets this app apart from many others, including google chat. It's particularly useful when you can just provide a link and invitees can click the link either in an email or message and the application automatically opens and dials in. It's very simple to use.
BlueJeans works either as a laptop application or phone application, so it's well suited for the entire team. It has a low bandwidth setting for calls that include team members who are in settings where connectivity is a challenge. The clarity of calls and functionality of BlueJeans makes it the superior connection tool vs. Google Chat and others.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
9
Mobile support
Not Rated
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
8
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8