BrightHire is a good interview transcript tool overall
October 13, 2023

BrightHire is a good interview transcript tool overall

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrightHire

We are testing BrightHire to capturing interview transcripts (in several languaages) to help interviewers focus on candidates and candidate experience during the interview process. Saving time is important for us and BrightHire can help fill scorecards faster, and it generates key points form the interview thanks to AI capabilities.
  • Identifying the percentage of time the candidate/interviewer speaks during the interview
  • Captures accurate transcript (in english) of the interview
  • Allows to fill out scorecards very fast
  • Capturing transcripts acurrately in languages other than english
  • Accuracy of the AI notes generated by BrightHire as key points is not the best (the tool skews the findings a bit)
  • Complete transcripts of the interviews
  • Integration with GreenHouse
  • Ease of use/simple UI
  • Saving time in filling out scorecards
  • Accuracy of the interview transcripts, which reduces any potential bias

Do you think BrightHire delivers good value for the price?

Yes

Are you happy with BrightHire's feature set?

Yes

Did BrightHire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrightHire go as expected?

I wasn't involved with the implementation phase

Would you buy BrightHire again?

No

Overall BrightHire has a really nice UI and is very simple to use. It is also quite fast. It appears as "Notetaker" for your company during the interview.
However I am unsure of its capabilities (at this time) to very accurately capture transcripts in languages that are not English (it could be but I cannot attest to it right now). Its ability to capture technical jargon is not perfect.
I would recommend using BrightHire when you you are conducting non technical interviews at this time.