Get it. Learn it. Review it. Improve it.
Updated January 24, 2022

Get it. Learn it. Review it. Improve it.

Iliana Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Canva

Our marketing department has built a branding my in Canva and created different user teams in our account. Departments like ours, admissions, and others such as Career Services, have their own team accounts. It allows us to remove a constant request for marketing to tackle small projects.
  • User interface is easy to learn.
  • The offering of templates with preset dimensions is great.
  • The Canva community has a Facebook group that is great for questions and feedback.
  • The mobile app is very clunky and has tended to misformat my designs when moving from device to device.
  • The customer service I received when asking about help with the mobile app was prompt but wasn't essentially helpful or beneficial. I received a professionally worded "It is what it is at the moment".
  • For a service that is geared toward social media as one of its main uses, I would expect them to use social media more often, in a variety of different ways, to exemplify its product [insta stories in particular], not just share articles and tutorials but really giving us an authentic glimpse of the people/team at Canva.
  • Webinars. Need webinars.
  • It has helped us add well-branded/fun visuals to mass emails.
  • It has helped employees flex their creative muscles.
  • It has provided working inspiration with its clean templates/tools.
Social media management, any type of marketing, website management, etc. are all great ways to utilize Canva.

Quick one-off projects from a mobile device isn't great for using Canva.