Ceridian Dayforce is my preferred Vendor
November 20, 2020
Ceridian Dayforce is my preferred Vendor
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Our Ceridian Dayforce system is used across our organization. We use it for payroll, benefits, recruiting, and onboarding. We have been a customer for just over three years, and I have learned so much, which has greatly reduced the time taken to process and record payroll as our payroll administrator in accounting.
- The support system of Ceridian Dayforce is very accessible and helpful.
- The education center offers all types of classes (virtual or with a teacher), resources, etc.
- Dayforce Wallet is an example of Ceridian Dayforce being on the cutting edge of the business world.
- The tax area of Ceridian Dayforce has been a struggle for me. Even with the new website, access is not what I expected. I will be taking the new class offered in the Education Center in early December regarding the tax website. Through the support network when you support a tax issue, you may never hear back from someone. Fortunately I resolved all tax issues we had with the help of a regular support team person and do not have any issues currently yet I feel this is definitely an area of improvement.
- I feel that the reporting section is too difficult for many users. I have taken the classes multiple times yet still struggle to get the right area and the correct keyword.
- We do all direct deposits so there are savings in printing and stocking checks.
- Cost savings for time required to complete payroll from beginning to adding to our GL.
It allows for the individual state withholding tax and supports our overtime policy and calculation. It always helps with benefit eligibility based on birth date and hire date. Also our time off was set up to match our benefit policy for full-time employees. We do not have any labor union rules.
These areas are not covered within my role as payroll administrator. I do know our HR department is updating to the recruiting and onboarding modules of Ceridian Dayforce.
Prior to Ceridian Dayforce we used Paycom as our payroll provider. They provide great service yet not the depth of offerings that Ceridian Dayforce has been able to provide to us, such as reporting and on-demand pay.