Not a short term ROI generator

We brought Cience in to help launch a B2B Sales Outreach department for our established traditional ecommerce B2C product. It absolutely took time for the program to build steam, and like others we experienced a good amount of turn over. The PM who lead the way for the first 9 months never faltered in their commitment to our account, and was always proactive about suggesting changes when the opportunity arose. Their cold email open rates were always impressive, and with the right caller we did find success in booking a good amount of appointments. It is important that as the client you provide detailed and honest feedback - without communication and hard work on both ends it simply will not work. The biggest drawback of Cience is the price and ROI. For us, it is not feasible to continue this relationship past the one year mark, however - Cience has given us the tools we needed to continue and has been extremely gracious as we head toward the phase of offboarding.