Item: Cisco Intersight Infrastructure Service
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Cisco Intersight for visibility into our computing infrastructure. This has allowed us to save time with the proactive TAC cases for predictive hardware failures as well as give insight into the age, compatibility, and contract status of individual systems.

Pros and Cons

Health
Security Visibility
Proactive Support

System OS Recognition
Firmware Bundle Compatibility/Bug Checks
More robust support for contract management

Return on Investment

Time saved with proactive TAC cases
Security Alerts

Support Rating

I have not had to leverage support much except when adding some domains to Cisco Intersight. Again, at this point, I feel this is a complementary tool to UCS Central and not yet a full management tool.

Key Insights

Do you think Cisco Intersight Infrastructure Service delivers good value for the price?

Are you happy with Cisco Intersight Infrastructure Service's feature set?

Did Cisco Intersight Infrastructure Service live up to sales and marketing promises?

Did implementation of Cisco Intersight Infrastructure Service go as expected?

Yes

Would you buy Cisco Intersight Infrastructure Service again?

Yes

Analytics

I believe the analytics features need to mature and come more to the forefront to really begin offering the best value.

Other Software Used

Cisco UCS Manager

Likelihood to Recommend

In my opinion, it is not a full management tool and lacks the full functionality of UCS Central. However, Cisco Intersight is evolving quickly and it's still to be determined what exactly it is trying to achieve and replace. It complements UCS Central well and has some added benefits, but is still not a necessary investment for us yet, just a complimentary one at the moment.

Cisco Intersight is Evolving and Offers Value - Just Not a Necessity For Us... YET

Overall Satisfaction with Cisco Intersight