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Intersight: A mixed bag but overall a win.
March 23, 2023

Intersight: A mixed bag but overall a win.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Cisco Intersight Infrastructure Service

Overall Satisfaction with Cisco Intersight

My team uses Intersight to manage UCS hardware as well as monitor VMware infrastructure. We were looking for a single pane of glass that would aggregate multiple UCS domains into a single interface (similar to UCS Central). It substantially cut down the time engineers have to search for gear and figure out where it is located.
  • Single pane of glass management
  • Tons of information at your finger tips
  • Tight integration with VMware vCenter
  • Interface is quite slow
  • Interface tree (navigating between server, profile, blade, chassis, FI, etc) is counterintuitive and needs more links in the tree
  • Deploying minor changes takes much longer than in UCSM or UCSC
  • Unfortunately we are not fully rolled out company wide and I cannot offer anything for ROI.
We compared this to the Dell offering of something similar and it was no contest. With Dell all the firmware, package management, updates, etc are all managed with separate products. You're tasked with building you own repositories of software, drivers, and firmware and managing it yourself. It is incredibly difficult and compared to Intersight it feels like it's two decades behind.
TAC needs more training on Intersight. It is a relatively new product but it should not be released if support isn't fully prepared to support it.
Unknown as we haven't rolled it out into full scale production yet. I estimate it will save us almost 50% of our time though. Between ease of searching, single pane of glass for UCS and VMware, and ease of setup.
Yes - but that is another team and I cannot speak to it.

Do you think Cisco Intersight Infrastructure Service delivers good value for the price?

Yes

Are you happy with Cisco Intersight Infrastructure Service's feature set?

Yes

Did Cisco Intersight Infrastructure Service live up to sales and marketing promises?

Yes

Did implementation of Cisco Intersight Infrastructure Service go as expected?

No

Would you buy Cisco Intersight Infrastructure Service again?

Yes

Small teams managing large amounts of infrastructure will love the single pane of glass and almost installation-free setup. UCS Central is a bear and to get that functionality out of the box is a big win. Small teams will appreciate the ease of use.