It's not just the functionality and technology, its the team support that keeps us coming back
December 01, 2022

It's not just the functionality and technology, its the team support that keeps us coming back

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Communique Conferencing

We use Communique's virtual event platform to host events for various clients throughout the year. These include both virtual only events and hybrid events. Communique's platform addresses the need for hosting events online with a lot of networking and engagement. Some of the events also include an exhibition hall with virtual booths.
  • Delivering a unique and elevated experience by using a platform with a unique look and feel.
  • The platform capsulizes everything and makes information easily accessible.
  • It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.
  • Would like to be able to display both the attendees name and company during Q&A
  • Branding and customization (look and feel)
  • Attendee engagement features
  • Networking features
  • Reliability
  • We always get positive feedback regarding the platform on our attendee surveys.
  • Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.
ON24 - A better platform, better support, much better pricing
Patchable - They laid off a lot of staff this past year. This had a tremendous negative impact on the product quality and support.

Do you think Communique Conferencing delivers good value for the price?

Yes

Are you happy with Communique Conferencing's feature set?

Yes

Did Communique Conferencing live up to sales and marketing promises?

Yes

Did implementation of Communique Conferencing go as expected?

Yes

Would you buy Communique Conferencing again?

Yes

The platform is well suited for delivering a unique and elevated experience for guests. Also, events with 200+ attendees. I would not recommend using Communique for simple and very small events. There are dozens of cheap options for these.

Communique Conferencing Feature Ratings

Registration, RSVP, and ticketing
10
Email marketing
10
Livestreaming
10
Audience engagement
10
Event recording
10
Virtual booths
10
Networking
10
Event analytics
10
Branding options
10