We Concur This Tool Is the Future of Employee Travel Expense Reporting
December 07, 2020

We Concur This Tool Is the Future of Employee Travel Expense Reporting

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

We currently utilize Concur Travel and Expense across our entire company, with a focus on our sales, support, and engineering teams. Before, all expenses were filled out in an Excel form to break down the categories of what each expense was for, and then the bundle of receipts was stapled to the Excel file. This created a paperwork nightmare in the long run, whereas Concur now allows us to do everything electronically, and to take a picture of the receipt with our phones and attach to expenses the moment we receive them. From an accounting perspective, the reporting modules and expense limits help to ensure that the numbers make sense at the end of the day.
  • Electronic recording of receipts
  • Mobile app so expenses can be recorded on the spot
  • Ability to link other users onto a receipt (lunch and dinner expense breakouts)
  • Easy reporting and expense limit notifications
  • Credit card linking to automatically pull expenses from the bank into the Concur system
  • Ability to book travel (hotel, plane, rental cars) right from the system
  • Administrative interface could use more polish
  • Better reminder emails for expenses missing receipt attachments
  • Electronic records means faster and easier reporting
  • Less opportunities for missing receipts
  • Time saved for both users creating reports and time for managers to approve expense reports
We currently do not integrate with any other ERP system for our expense reports - we utilize Concur as a standalone service. In the past, we did investigate linking into Quickbooks Enterprise, but as we moved away from Quickbooks into a more industrial ERP system, we have not investigated implementing integration with the new platform.
The ability to take a picture with a smartphone and attach it to expenses via the Mobile app has been a lifesaver - less excuses for missing receipts and phone calls to vendors to obtain copies of receipts. The electronic reporting and configurable approval routing of expense reports means less time chasing down individuals and more time spent getting the bills paid and up to date.
With expense reports being easier and faster to fill out, users have less chagrin in facing expense reports, and admins have an easier time approving expenses (with the ability to set easy limits to notify users when expenses are outside of expected allotments - giving users the ability to add notes to explain higher than normal charges). There is less anxiety and concern around in the system as expectations are standardized across the company.
Concur [Travel and Expense] is ideal for companies that need to move away from paper tracking of expenses and to give the capability of users to manage their expenses and records. It allows for linking to credit cards, so as transactions hit cards, they are automatically pulled into Concur to make it very easy to attach those expenses to a new or existing expense report. The whole system makes it dead-pan simple to create and manage expense reports.