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Simplify form creation
February 02, 2018

Simplify form creation

Beth Lee 763-478-9600 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Conga Composer

Overall Satisfaction with Conga Composer

We are using Conga Composer to populate a variety of forms that are respectively used regularly in their department. These forms range from supporting our claims process with customers to bid submittals on the sales side. It is allowing us to reduce time in the claims management process. For bid submittals it creates consistency, reduces time creating the bid and allows us to track multiple iterations of the bid.
  • Design flexibility
  • Ease of use
  • Excellent customer support
  • We needed to use an implementation partner to set these up, but I think that is symptomatic of Salesforce and not this program
  • Increased time efficiency
  • Historical documentation/record
  • Improved customer experience
I did not evaluate any other software that competes with Conga Composer. This solution was brought to my attention by our Salesforce implementation consultant as an excellent program to accomplish multiple goals across our organization.
We keep finding new uses for Conga Composer. If you have a process that requires data entry plus form submission, you will find this tool incredibly useful. We have reduced the amount of time spent entering duplicate data and have increased efficiency in three processes that have been moved into Salesforce and are facilitated by Conga Composer. If your processes do not require form submission, it may not be as beneficial to you.