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ConnectWise Control
March 08, 2018

ConnectWise Control

Stewart Hargrave | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

We use ScreenConnect to support all the workstations in the company. Helping remote users (traveling and foreign) is very simple with ScreenConnect. Installing the agent is a quick and painless process once configured on the server. Highly recommended!
  • We use ScreenConnect purely for remote support
  • It's working fine for us
  • Very helpful for remote support
I've used TeamViewer and LogMeIn and I prefer ConnectWise Control.
It works great as a workstation support tool

ConnectWise ScreenConnect Feature Ratings

Remote Administration
9.6
Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated