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Control-M has served me well for 12 years
March 10, 2017

Control-M has served me well for 12 years

Scott Kelm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Control-M

At [my] previous location, we managed EDI transactions through Control-M as well as automated billing and system monitoring. At my current location, we use Control-M to generate bills for most of our retail customers and to update collections data.
  • The UI is easy for the business to use to receive an instant status of the processes they care about.
  • Control-M works well in connecting to and running processes on many servers in our network.
  • The proactive notification of a process that may have issues is very nice to have.
  • We have not defined a process to move processes across multiple environments. That would be nice to have.
  • We were able to restructure our licensing for a significant savings.
Control-M has a much simpler interface and UI than ActiveBatch.
Control-M is excellent in an environment where many servers need to have a central point of organization for interdependent processes and multiple departments need viability into their operations.

Control-M Feature Ratings

Workload Automation
9.8
Multi-platform scheduling
10
Central monitoring
10
Logging
9
Alerts and notifications
10
Analysis and visualization
10
Application integration
10

Control-M Support

All my problems have been resolved in a timely manner.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - haven't needed it
Last year we had issues with too many sessions running. BMC Support was able to quickly identify our problem.