Cradlepoint Routers, Great improvment and proven reliablity
February 25, 2022

Cradlepoint Routers, Great improvment and proven reliablity

Chris Peters Sr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

COR IBR600B Series

Overall Satisfaction with Cradlepoint Routers

We utilize these devices in a couple of aspects.
1. They are mobile devices to give us internet access to create or "duplicate" our Dispatch center at basically any location. Provides phone and Internet for access to software applications utilized for EMS dispatch.
2. Mobile internet devices for access in emergency service vehicles.
  • Provide Internet Access.
  • Ability to Control and configure remotely.
  • Dependable cellular coverage and access.
  • Could be more cost effective.
  • I actually like most of what they have for configuration remotely and templates.
  • UI and finding some settings online, could be a but more user friendly.
  • Provide internet and local network in vehicle.
  • Reliability.
  • Remote configuration and access.
  • Provides necessary 24 / 7 access needed for our industry.
  • IT staff spends much less time, troubleshooting for fixing issues.
  • Reliability.
Cradlepoint Routers has been much easier for configuration and reliability and dependability. I have been using these types of devices for about 17 years, even back to old pinpoint modems. I am in the Emergency Services industry and utilize these for GPS and tracking to internet and cellular coverage for multiple locations. Mobile Wi-Fi hot spots are necessary (multiple) and the Cradlepoint Routers do this all very well and work non-stop.

Do you think Cradlepoint Routers delivers good value for the price?

Yes

Are you happy with Cradlepoint Routers's feature set?

Yes

Did Cradlepoint Routers live up to sales and marketing promises?

Yes

Did implementation of Cradlepoint Routers go as expected?

Yes

Would you buy Cradlepoint Routers again?

Yes

Verkada, Microsoft 365 (formerly Office 365), Dropbox
It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.

Using Cradlepoint Routers

Provide Wi-Fi and GPS services. Again in the Emergency Services industry and rely on this for multiple applications including patient care, crew safety, and vehicle location. We several years ago transitioned to the Cradlepoint Routers from Sierra Wireless devices that were pretty old. These devices have proven to be much more stable and easier to configure and apply templates to.
3 - I have an IT staff of 3 of us that provide support for these devices in addition to my vendor. They do not take much work or troubleshooting or fixing once initial setup and configuration. I have been very happy with the Cradlepoint Routers. have them set to restart once daily on the overnight as we are a 24/7 service. Very minimal issues with these devices. I would highly recommend them.
  • Internet access.
  • Provide wifi.
  • Multiple SSIDs.
  • Used to create primary in house operations out of house.
  • Flexibly.
  • Mobility.
  • Creating back up.
  • Adding secondary provider.
  • Mobility.
I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.