CrowdStrike Falcon Delivers As Expected
Updated December 07, 2021

CrowdStrike Falcon Delivers As Expected

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrowdStrike Falcon Endpoint Protection

We have utilized Crowdstrike Falcon for just over a year enterprise-wide across our server and VDI infrastructure with great success. This replaced an older signature-based solution. In the 1st few weeks we have seen an approx. 17% increase in detections. Support has been great through the implementation and initial tightening of rules and removing false positives. Highly recommend CrowdStrike and their managed support.

Pros

  • Initial detection through their various proprietary methodologies.
  • The graphical display of the malware and the potential impact chain is fantastic.

Cons

  • We realize sensor updating is necessary, but they seem to be very frequent.
  • It is not a cheap solution.
  • Installation was pretty simple and allows any organization to quickly spin up protection.
  • Single pane of glass management console makes metric reporting simple quick.
Our previous endpoint solution was Trend Micro. The trending product did not have half the newer detection capabilities of Crowdstrike which were very evident after the migration. In comparison to Symantec which is very cumbersome and requires a lot of care and feeding, Crowdstrike runs very efficiently and requires very little on-going maintenance from a management perspective.

Do you think CrowdStrike Falcon delivers good value for the price?

Yes

Are you happy with CrowdStrike Falcon's feature set?

Yes

Did CrowdStrike Falcon live up to sales and marketing promises?

Yes

Did implementation of CrowdStrike Falcon go as expected?

Yes

Would you buy CrowdStrike Falcon again?

Yes

CrowdStrike scales nicely for small to large organizations with ease. Its real-time detection works well and provides great insight into the particular threat triggered. Quick and easy sensor deployment via various methods makes installation relatively easy for most companies. It incorporates white/blacklisting features, exploits and malware detection, as well as IOA behavioral protection.

CrowdStrike Falcon Feature Ratings

Endpoint Security
8.1
Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
9
Centralized Management
8
Hybrid Deployment Support
7
Infection Remediation
8
Vulnerability Management
8
Malware Detection
9

CrowdStrike Falcon Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes
Lack of current staff and advanced threat hunting expertise were the main drivers for purchasing managed support.
Through the initial phase-in of Falcon, Crowdstrike support and sales engineers were excellent at assessing the tuning our setup to remove false positives and showed a lot of patience and care to ensure we were completely satisfied with the overall installation. We are extremely happy with the initial results and feel confident in the manages services monitoring purchase since we do not have a 24/7 SOC.
  • Ease of implementation.
  • Overall protection capabilities.
  • Real-time system inventory function.
  • Insight and intelligence of not only the threat, but the potential of the threat.
  • Support staff of their managed service is excellent.

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