Dynatrace: Easy to Get Started
February 08, 2020

Dynatrace: Easy to Get Started

Ganesh Ramasamy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

The application development organization within IT primarily uses Dynatrace to gain visibility into the technology health and react to issues. This helps the teams proactively address impending issues.
  • Ease of installation and initial setup.
  • Great customer service and active account executives.
  • There have been instances of high resource consumption but was addressed quickly.
  • Additional configuration needed.
  • Immediate understanding of the dependencies between systems.
Compared to other vendors, the Dynatrace sales team was very responsive and was able to set up demos and POC quickly.
Support through JIRA is very responsive but more frequent phone support would be efficient.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace has been very useful for application/user session monitoring. The IT Operations team still need other specialized products to monitor infrastructure.

Dynatrace Feature Ratings