Good product that could be more flexible
December 01, 2021

Good product that could be more flexible

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Engage
  • Develop

Overall Satisfaction with ELMO Software

We needed a new learning management reporting system as our old program was no longer going to be supported. ELMO has the flexibility to add any learning to staff members profiles however we are still working with ELMO to get an accurate report which show learning hours in a printable format for staff to use to use as evidence to certifiers.

Pros

  • Performance reviews.
  • New starter onboarding workflow.
  • Course builder.

Cons

  • Reporting functionality.
  • Product Experts need to know the clients needs better.
  • Staff training.
Only easy to use if you use it often. We are constantly having to do training to refresh our staff as they do not access ELMO often enough to remember how to use it.
Good response rate from support staff. Need to improve on what their customers needs are.

Do you think ELMO Software delivers good value for the price?

Not sure

Are you happy with ELMO Software's feature set?

No

Did ELMO Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ELMO Software go as expected?

No

Would you buy ELMO Software again?

Yes

ELMO is easy to use if you are a company with lots of office workers. If you have staff that do not have frequent access to a computer then it is less appealing for staff to access regularly.

ELMO is good for recording learning but needs a more comprehensive or flexible reporting system that does not require downloading a cvs file for adjustment/formatting.

ELMO has ease of setup for Onboarding/New Starters and performance reviews.

ELMO Software Feature Ratings

10.0
Employee demographic data
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
10
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Sabarinah Hasten | TrustRadius Reviewer
    Sabarinah Hasten
    (Vendor Representative) commented 3 years ago
    We really appreciate the time you’ve taken to write a review and thank you for your feedback about reporting. I’ve passed this on to our Product Development team. Best wishes, ELMO Team

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