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First year user.
October 02, 2018

First year user.

Brandee Keslar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

We use the EMS Software program to reserve space and services across campus. We currently have three different areas on campus that are utilizing an EMS software and we are in the process of merging the three. Once the merge happens I believe that there will be a better connection across campus in regards to reserving space.
  • Reserving space. It works well because it is accessible for people to see what is available.
  • Requesting services, such as: trash requests, grounds, and general services. This is useful to keep track of how where and when these services are needed and who to bill to.
  • Billing: The invoice option is amazing because we can adjust it to the different organizations so it is consistent.
  • Setting up reports and quarries. It takes time to get the information you need.
  • I personally need to learn to use the reminders but because I don’t click on it I forget to check it. Therefore, not utilizing the reminders.
  • Is there a way we can change the background color of the program?
  • We were able to add an admin fee to the invoice to cover the salary of our job managing EMS.
  • We can also track how much our general services we are producing throughout the months/year.
  • Overall, it has been a positive impact because it is easier to track.
I have been very impressed with what this program is capable of but I still have a lot to learn
I believe that it is a mix between compex and just right. This is my first year using it so it seems complex but once I learn something then it seems just right!
Our dispatch crew needed to put out an outage for an outside area, they were able to access EMS to see when that space was available. It is nice that other departments that do not use it as an event reservation can still utilize it for other campus needs.