Overall Satisfaction with EMS Software
The whole campus uses it for catering orders, room reservations, facilities, IT requests.
Business problems: it allows the users who input catering requests to be lazy, I feel it could be a little more user friendly in that regard to simplify their requests, to allow more pop-ups or pop-ups that make them make an immediate selection to continue.
Business problems: it allows the users who input catering requests to be lazy, I feel it could be a little more user friendly in that regard to simplify their requests, to allow more pop-ups or pop-ups that make them make an immediate selection to continue.
- It makes reserving a room easy
- The calendar is great
- Makes billing simple
- Being able to set reminders for menu confirmations is noce
- It' s great for multiple users in the same department
- Getting the system fully set-up is not the easiest
- Multiple people confirming events from the same department could be a little more user friendly, some people will get multiple confirmations because their event did not pop off the line-up
- Maybe holding more training sessions for users on inputting events/menus
- Putting the menus in should be a little easier
- Confirming events should not take so many steps either, it's time consuming
- Positive - it allow for more catering due to the ease of choosing rooms
- Negative - it hurts us on time by having to go though every request with a fine tooth comb to make sure everything was put in correct