Long Term User's Review of EMS Software
October 03, 2018
Long Term User's Review of EMS Software
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with EMS Software
EMS is used for scheduling five different facilities on campus that are non-academic spaces. Our main use is for scheduling event spaces for students, campus, non-profit organization as well as corporate events.
- EMS helps us to utilize the space we have available to the max capacity.
- Quick and effective on line scheduling.
- Reports are easily obtained and reviewed providing valuable data.
- They have grown so fast that I don’t feel like I connect with my customer representative. So I don’t always feel that I am up to date on their current product.
- I am excited to see what they do with customer service as they have acknowledged this is an area of improvement.
- Room utilization of space.
- Reports have allowed us to provide quick and easy data to the university.
- On-line reservation has streamlined the reservation process.
We have been loyal customers of EMS for many years and have not searched out any alternative programs.