Happy to be using EMS
October 29, 2018

Happy to be using EMS

Matt Dinnan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

EMS is the system of record for all University space. It is used for all academic class reservations, for all internal departmental and student space requests, and for external program events. The platform is used by support services as well, including catering, media, service departments and for external contracting and invoicing.
  • Identifies available space by attributing needs and optimizes facility usage.
  • Provides the end user with a system of record for current and future requests.
  • Provides a full scope of event needs for end user, including space, date, time, catering, media and other services.
  • Provides University with report data.
  • Need to roll out Apple platform usage. Many end users in Higher Ed use Mac and are looking to use EMS on the go.
  • We currently use social tables as a room layout for event preparation and takedown. Works well as an attachment but would like EMS to better partner with such a service.
  • Provides date to evaluate facility usage and needs justification.
  • Educates campus partners on actual need vs. want scenarios.
Looking for easy integration use and partnerships with other platform users
Well suited for academic classroom management and facilty reservation management.

Invoicing and contracting are a bit "clunky."

Catering menu visuals need to be more appealing to the end user.