A perspective from a former Admin
May 19, 2017
A perspective from a former Admin
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Encompass from Ellie Mae
We use Encompass for all aspects of the origination process, from taking a loan app, to underwriting, to post closing. It integrates with hundreds of vendors so that our users never have to leave the LOS. It allows a fair amount of automation and they are working every day to automate more functions. It allowed us to customize our workflows for our various channels of business as well.
- Easily self managed. A single user can administer the software.
- Mavent Compliance engine provides integrated assurance that files remain in compliance.
- Ability to customize workflows based on channel.
- Ability to customize input forms to match your business needs. You can completely customize your users experience with input forms.
- Customer support has improved but could still stand a little improvement.
- Updates to print forms lag behind edisclosed version.
- Direct access to database.
- We have been able to use Encompass to streamline our process and decrease the number of days from application to closing significantly.
- We have been able to ensure data integrity and accuracy of our analytics.