Overall Satisfaction with Financial Edge NXT
FE NXT is being used by our accounting department as we try to migrate off of the client-server version to a SaaS environment. [It's being used by the] accounting department and some in IT with dashboards. NXT helps us eliminate using a Citrix environment for some of the FE use.
- Dashboards are easy to create and look professional.
- Learning curve from the client-server version of Financial Edge was minimal.
- Missing functionality, needs missing modules from the client server version or the DB view.
- Ability to edit users within NXT.
- Ability for staff to work remotely without the use of Citrix.
- Moving to a SaaS environment for our core applications.
- Operational efficiency
- Reduced annual audit cost
- Improved data accuracy
- Reduced IT expenditure due to cloud deployment
Updates are seamless. We're hoping to have auditors being able to login and audit remotely.
We have tried some of the other applications, Raiser's Edge. We're waiting for completed web development before investigating any further.
We were using the client server version of FE so the migration to NXT was an easy one. I believe we looked at QuickBooks at one point.
Blackbaud Financial Edge NXT Feature Ratings
Using Financial Edge NXT
8 - AR, AP, Budgeting, reporting.
2 - IT with some accounting background.
- budgeting
- AP
- AR
- Dashboards
- Further expand dashboards
- reporting
Evaluating Financial Edge NXT and Competitors
- Prior Experience with the Product
- Existing Relationship with the Vendor
SaaS
Wait a little longer for development of the software
Financial Edge NXT Implementation
- Vendor implemented
Change management was minimal
- user setup
Financial Edge NXT Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
Yes - Yes
We had an outage and a support rep would email me hourly on the status of the outage.
Using Financial Edge NXT
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | Lots to learn |
- Reporting
- User Maintenance