Excellent feature set, but not without its quirks
May 08, 2024

Excellent feature set, but not without its quirks

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with FortiManager

We use FortiManager to quickly manage 10 fortigates at our company. Previously we were manually managing fortigates by directly logging into them. FortiManager has helped us save time in upgrading firmware, and pushing new configs to our firewalls. We also wanted centralized log collection and parsing, which the inbuilt version of FortiAnalyzer provides.
  • Centralized management of fortigates
  • Dynamic objects and per device mapping of objects
  • Scheduled and centralized firmware updating system for Fortigates
  • Simple log collection and browsing
  • Various bugs: The software is buggy, and if you don't have a good understanding of it's underlaying operation, you can get confused or stuck when pushing a configuration. There are lots of little quirks you will have to learn, which are not described in any documentation.
  • Conflict resolution: Occasionally, during larger changes, bringing new devices in, pushing a config will fail due to dependencies, conflicts, or other software bugs. This is somewhat time consuming because the error messages provided aren't descriptive
  • CLI Options: Some configuration changes require creating scripts that execute on each device, and can't be done via the GUI
  • Significant reduction in new firewall deployment turn around time, 50% reduction
  • Reduction in time spent on website access related IT support tickets. Avg 5 minutes from response to close
  • Reduction in time spent by IT team for setting up WFH employees to allow working over SSL VPN.

Do you think FortiManager delivers good value for the price?

Not sure

Are you happy with FortiManager's feature set?

Yes

Did FortiManager live up to sales and marketing promises?

Yes

Did implementation of FortiManager go as expected?

Yes

Would you buy FortiManager again?

Yes

FortiManager is well suited for larger organizations which require unified configurations and IT departments that need quick turn around on firewall related tickets. I believe MSPs can also benefit with the use of the VDOM feature, if strict separation between clients is needed. FortiManager wouldn't be ideal for 1-3 site operations, unless their configurations are extremely complex or have a high number of active users.

FortiManager Feature Ratings

Policy planning and rule management
8
Automated Policy Orchestration
8
Device Discovery
7
Policy Compliance Auditing
9
Firewall Rule Cleanup
5