Freshsales is Great!

Overall Satisfaction with Freshsales

We use it for all CRM work. It keeps our sales process organized, efficient, and moving forward.
  • User experience.
  • Reporting.
  • Lead organization.
  • Additional reporting.
  • Dashboard features.
  • More integrations.
  • Easily pays for itself.
  • Sales cycle shortened.
  • Less people needed to accomplish goals.
  • Better reporting on Pipedrive.
  • A better dashboard on Pipedrive.
  • Freshsales yielded the better experience.
Small to medium-sized sales teams looking to actively prospect, sell to, and close deals.

Freshsales Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Channel / partner relationship management
10
Lead management
10
Email marketing
10
Task management
8
Reporting
8
Forecasting
8
Pipeline visualization
8
Customizable reports
8
Custom fields
8
Custom objects
8
API for custom integration
6
Role-based user permissions
10
Single sign-on capability
10
Mobile access
10