Freshsales is Great!
July 24, 2019

Freshsales is Great!

Ron Davidson IV | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Freshsales

We use it for all CRM work. It keeps our sales process organized, efficient, and moving forward.

Pros

  • User experience.
  • Reporting.
  • Lead organization.

Cons

  • Additional reporting.
  • Dashboard features.
  • More integrations.
  • Easily pays for itself.
  • Sales cycle shortened.
  • Less people needed to accomplish goals.
  • Better reporting on Pipedrive.
  • A better dashboard on Pipedrive.
  • Freshsales yielded the better experience.
Pipedrive, Asana, Outreach
Small to medium-sized sales teams looking to actively prospect, sell to, and close deals.

Freshsales Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Channel / partner relationship management
10
Customer Service & Support ()
Not Rated
10.0
Lead management
10
Email marketing
10
8.0
Task management
8
Reporting
8
8.0
Forecasting
8
Pipeline visualization
8
Customizable reports
8
7.3
Custom fields
8
Custom objects
8
API for custom integration
6
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10

Comments

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