GiveSmart Cares
May 26, 2021
GiveSmart Cares
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with GiveSmart
We utilize GiveSmart as a key event management tool that houses everything pertaining to auctions, donations, and any other activities we are looking to track or sell. Currently, we primarily use GiveSmart for our distinguished events, but our walk/runs and other smaller events have successfully dabbled in utilizing the software as well. Our entire organization has access to a couple of options for event management software. GiveSmart has given us the ability to simplify our auction setup, allows us to raise significantly more money because of the many features, and the customer service is top notch. It keeps us organized and ensures the day-of-event runs smoothly.
- Constituent ease of use - VERY easy for any guests to utilize.
- Campaign admin ease of use - VERY easy for staff to quickly adapt and learn the software.
- Tremendous reporting features - Various reports and graphs available immediately.
- Text messaging capabilities - They can even be scheduled in advance!
- Thermometer display - Works very well for during the program.
- Data management - Rolling over attendee/constituent data year after year instead of starting fresh each year.
- Ability to assign seats/tables.
- Emails are not very customizable.
- Increased fundraising revenue.
- Increased donor network reach.
- Improved efficiency for staff.
Greater Giving is convoluted and hasn't evolved with the times. It is very difficult to train to and the reports are messy and take a lot of time to comb through to get the information you need. There are a couple of things that I like about Greater Giving that I do hope that GiveSmart adopts eventually, such as the assigning of tables, sponsorship tracking, and the complete attendee/donor database that rolls over year after year. The fact that GiveSmart is so easy to use and train to makes it an easy choice as we are much more efficient. The reports are much cleaner as well.
The customization capabilities make this very simple. I love all of the design features and appreciate the consistent updates they make based on feedback and trends. They listen and act, which is not always the case for their competitors.