Intuitive and lots of insights
September 30, 2022

Intuitive and lots of insights

Connie cavallo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

Improve product adoption and increase conversion rate. We use the the great A/B testing capabilities to test our offerings and see which website version has the most positive and desired responses. Glassbox is really all in one tool
  • Zone analysis
  • Sessions
  • Interaction maps
  • A/B testing
  • More training could be useful
  • Zone analysis
  • Revenue points
  • Alerts and reports
  • Increase in subscribers
  • Increase in average order value
  • Decrease in support center calls
It is easy to set up and configure based on use cases and KPIs. The system is very intuitive and allows customization. Also, lots of insights from the very beginning

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Improving the adoption of our offering has been super easy now that we have Glassbox - the ability to proactively match product to users and understand what they need has improved significantly

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10