Helps us provide a flawless digital experience
October 17, 2022

Helps us provide a flawless digital experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

Improving website flow and the conversion rate of users. We also see engagement and fix any experience related issues of our clients. Glassbox is invaluable to us in terms of visibility and actionable insights
  • Sessions
  • Alerts
  • Integrations
  • Making load times quicker
  • Increased engagement with products
  • More subscribers
  • Decrease calls to our support center
Glassbox covers everything - from technical to experience related events and the integration with our existing tools is super important for us as we stream data from our VoC and analytics tools to Glassbox and can use one centralized system for all our use cases. The support is also top-notch

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Glasbsox is excellent if you want to see what users engage with and understanding their behavior. We use Glassbox to increase engagement, see technical and experience issues and improve product offering using A/B testing and ad-hoc funnels

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10