You can hang your hat on GoToMyPC
March 03, 2021

You can hang your hat on GoToMyPC

Kumar Utukuri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMyPC

Some of our employees work completely remotely accessing the company server through GoToMyPC. Some of us use it to check-in after hours. The reliability and speed of the connection have always been exceptional. Couldn't complain at all.
  • Connection speed was always good.
  • Reliability. We rarely had an occasion where GoToMyPc didn't connect.
  • Customer support has always been prompt and thorough.
  • At about $500 per year per PC it is expensive.
  • While on customer visits, our customers were quite impressed that we were quickly able to access our server and get the answers they needed
  • We were able to get some of our crucial SW developed through programmers abroad because of this connection.
The decision was taken so long ago that I don't remember the process now. I think we went by a programmers' recommendation.

Do you think GoToMyPC delivers good value for the price?

No

Are you happy with GoToMyPC's feature set?

Yes

Did GoToMyPC live up to sales and marketing promises?

Yes

Did implementation of GoToMyPC go as expected?

Yes

Would you buy GoToMyPC again?

Yes

GoToMyPC Feature Ratings

Screen sharing
8
File transfer
7
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated