Overall Satisfaction with Gravity Forms
We used to use fillable PDF forms for our customers to fill out to get us information about themselves or to sign up for ACH. When JAVA went away, the forms didn't work as well, so I searched for a new solution and found Gravity Forms. It works on the back end of our WordPress website and has been wonderful! I love how easy it is to create a form and then use a clickable link for people to fill it out. I love that you get an email when someone sends in a form and you can export all of the results. I use it mainly for two forms but have used it several other times for other items and it has been great. Recently I wanted to do more like create a survey so I upgraded to the Elite Version and got more features. I can now do more with the software. I just wish I had more time to learn more about what it offers. I know I could do even more if I had the time. I would recommend people try this. It is simple, easy and works with your WordPress sites. It has made my life easier and I looked great to my boss when I found the software.
- Forms
- Surveys
- Data Collection
- Color Option
- Easier ways to make it look like your website
- Clip art
- It has streamlined the process of our main two forms
- given me more oportunites to create simple forms
Do you think Gravity Forms delivers good value for the price?
Yes
Are you happy with Gravity Forms's feature set?
Yes
Did Gravity Forms live up to sales and marketing promises?
Yes
Did implementation of Gravity Forms go as expected?
Yes
Would you buy Gravity Forms again?
Yes
Gravity Forms Feature Ratings
Using Gravity Forms
1 - Business Development and Marketing
1 - Knowledge of Marketing and the web
- Forms
- Survey
- Quiz
- Create more surveys to learn more about customers
- I can't wait to figure out more ways
- Use as a paysite.
Evaluating Gravity Forms and Competitors
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Gravity Forms Implementation
- Implemented in-house
Change management was minimal
Gravity Forms Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
They answered my questions about using the software on a secondary website and they answered me and helped and I also found help with the FAQ's
Using Gravity Forms
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating
- Posting