Gravity Forms the simple solution to save you time and money
November 01, 2023

Gravity Forms the simple solution to save you time and money

Chuck Blatt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Elite

Overall Satisfaction with Gravity Forms

We used to use fillable PDF forms for our customers to fill out to get us information about themselves or to sign up for ACH. When JAVA went away, the forms didn't work as well, so I searched for a new solution and found Gravity Forms. It works on the back end of our WordPress website and has been wonderful! I love how easy it is to create a form and then use a clickable link for people to fill it out. I love that you get an email when someone sends in a form and you can export all of the results. I use it mainly for two forms but have used it several other times for other items and it has been great. Recently I wanted to do more like create a survey so I upgraded to the Elite Version and got more features. I can now do more with the software. I just wish I had more time to learn more about what it offers. I know I could do even more if I had the time. I would recommend people try this. It is simple, easy and works with your WordPress sites. It has made my life easier and I looked great to my boss when I found the software.
  • Forms
  • Surveys
  • Data Collection
  • Color Option
  • Easier ways to make it look like your website
  • Clip art
  • It has streamlined the process of our main two forms
  • given me more oportunites to create simple forms

Do you think Gravity Forms delivers good value for the price?

Yes

Are you happy with Gravity Forms's feature set?

Yes

Did Gravity Forms live up to sales and marketing promises?

Yes

Did implementation of Gravity Forms go as expected?

Yes

Would you buy Gravity Forms again?

Yes

You can drag and drop to create great forms. It is simple to create and they give you great options you didn't know you wanted to use.
Very responsive and helpful.
If you need a form that people can click on and fill it out this software is for you. It works on browsers or any smart device. It is easy to design and easy to track the results.

Gravity Forms Feature Ratings

Survey templates
9
Themes
6
Custom logo/branding
6
Changes to live survey
9
Question design help
7
Multiple question types
8
Survey logic flexibility
7
Response tracking
9
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
9
Respondent restrictions
9
Access controls
8
Compliance
8

Using Gravity Forms

1 - Business Development and Marketing
1 - Knowledge of Marketing and the web
  • Create more surveys to learn more about customers
  • I can't wait to figure out more ways
  • Use as a paysite.
I need this for my forms and can't live without it.

Evaluating Gravity Forms and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use

Gravity Forms Implementation

I tested it and liked it and went for it.
Change management was minimal

Gravity Forms Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
They answered my questions about using the software on a secondary website and they answered me and helped and I also found help with the FAQ's

Using Gravity Forms

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating
  • Posting