GRIN Has Made Life So Much Easier for Our Small Business!
February 15, 2022

GRIN Has Made Life So Much Easier for Our Small Business!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GRIN

We use GRIN to manage and prospect our Ambassador team. We have hundreds of influencers we work with to help us curate content, share on social media, and promote our brand. GRIN has helped us keep track of posts, payments, contracts and so much more. It makes our day-to-day tasks simpler and more productive.
  • GRIN manages our influencer partnerships - sends payments, email communication, creates contracts, helps us prospect, etc.
  • GRIN gives us an opportunity to speak directly with new influencer prospects via email and phone rather than social media direct messages.
  • GRIN helps us keep track of analytics and ongoing partnerships so we know who is performing well, who is upholding their requirements, and who we need to move on from.
  • We would like to expand on Tik Tok further and GRIN has been a challenge to use for Tik Tok tracking, prospecting, and communication.
  • We would like to be able to house our referral program in GRIN, but the cost per person is not justifiable. We have to house our influencer partnerships and our general referral program on 2 different platforms. They should have options for you to have a less robust team of customers promoting your stuff on their personal pages.
  • Payments take a few days to load in via credit card... so sometimes we are late to paying our ambassadors if we don't load payment in within 5 days of payouts needing to be made.
  • It has been a huge timesaver for our internal team members.
  • The customer service at GRIN is outstanding - if we have ever had questions or problems, they are resolved almost immediately.
  • It has created a great user experience for our partners. Its easy for them to onboard with us, keep up with their requirements, share content, and get paid.
We chose GRIN because we were recommended by many other happy customers. It has the largest list of influencers we would have access to, which was a huge benefit for us as we are trying to scale our program. It is expensive for a small business like us, but the cost has been justified.

Do you think GRIN delivers good value for the price?

Yes

Are you happy with GRIN's feature set?

Yes

Did GRIN live up to sales and marketing promises?

Yes

Did implementation of GRIN go as expected?

Yes

Would you buy GRIN again?

Yes

GRIN is perfect for managing, engaging, prospecting, influencers, and brand partners. It makes the process easy from start to finish and is pretty much a 1-stop-shop. It integrates well with Shopify, Gmail, and other platforms. It is not suited for referral programs and standard affiliate programs. If all you need is a shareable link for someone, then your money is better spent on a less robust system, I believe.