ClaimCenter -- a great platform for any size insurance company
May 24, 2022
ClaimCenter -- a great platform for any size insurance company
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guidewire ClaimCenter
Use ClaimCenter as our claims management platform, managing all claims through that tool and interacting with other systems and reports at the company related to payments, reserves, etc. ClaimCenter has proven to be a valuable tool for us, specifically solving the problem of how to coordinate, from start to finish, all aspects of claims handling (e.g. payments, adjuster notes, data reporting).
- Interacts very well with other Guidewire products (e.g. BillingCenter, PolicyCenter).
- Interacts well with "payment" vendors like One, Inc. to be able to issue payments electronically.
- From a new-hire standpoint, the system is easy to train new users on.
- Some of the input screens or selection boxes need to be made mandatory to better support more data analytics reporting.
- The ability to create/pre-fill certain document templates could be improved upon.
- Better predictive analytics offerings.
- Ability to interface with other systems.
- Pricing of the license and support.
- Consistent and constant investment in improving the technology.
- Positive -- Provides a stable, easy to use platform.
- Positive -- Guidewire's pentation in the insurance market allows us to hire laterals who are already familiar with ClaimCenter.
We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.
Do you think Guidewire ClaimCenter delivers good value for the price?
Yes
Are you happy with Guidewire ClaimCenter's feature set?
Yes
Did Guidewire ClaimCenter live up to sales and marketing promises?
Yes
Did implementation of Guidewire ClaimCenter go as expected?
Yes
Would you buy Guidewire ClaimCenter again?
Yes